Guernsey’s first full time yoga studioGuernsey’s first full time yoga studio
early cancellations - You can cancel class bookings up to the start of class online. If you paid by class pass, your class will be credited back to your account.
late cancellations - We understand that cancellations are sometimes unavoidable – but cancelling late or not attending at all often stops other students from booking places in that class. Please attempt to cancel at least 1 hour before class begins. If you cancel a class booking after the class start time, the class will not be credited back to your pass or refunded.
Please always check in at front desk before your class, otherwise we will charge you as a no-show.
All sales on class cards and memberships are final. Studio credit can be given in certain cases.
We operate a strict 24 hour cancellation policy on private sessions. For cancellations made with less than 24 hours notice or if you do not turn up for your appointment, you will be charged the full appointment fee in these circumstances.
Workshops & Training Courses
A refund will be made for cancellations made more than 28 days before the start date. For cancellations less than 28 days before the course or workshop there will be no refunds or transfers unless:
the course/ workshop is full and your place can be filled from a waiting list, or
you are sick/injured/pregnant and can provide a doctor’s note.
If a course or workshop is cancelled you will be offered either a cash refund or the option of being transferred to an alternative event. Once you have committed to a course or workshop, we recommend that you attend the scheduled number of sessions to get the most out of the programme.
Refunds are not possible to be made retrospectively. If we have not heard from you by 24 hours following the end of a workshop we will not be able to process any refunds.
We reserve the right to cancel a workshop for any reason. Whilst we would only do this in exceptional circumstances that mean we are unable to offer the workshop as advertised, or if there are insufficient numbers booked onto the workshop to make it viable for the teacher taking the workshop. Should this happen, we will notify you as soon as we have knowledge of the cancellation and will refund you the full £ (sterling) amount you have paid us in respect of the workshop.